Frequently Asked Questions
Everything you need to know about shopping our curated vintage collection.
How do you determine the condition of vintage items?
Each piece is carefully inspected and graded. We use a standardized scale ranging from 'Excellent' (near mint) to 'Fair' (visible wear but structurally sound). Any specific flaws like pinholes or fading are detailed in the product description and photos.
Are all items authentic vintage?
Yes, we specialize in authentic vintage apparel ranging from the 1970s through the early 2000s. Our team verifies items based on tags, construction techniques, and fabric composition to ensure you are getting a genuine piece of history.
How does vintage sizing work?
Vintage sizes often run smaller than modern vanity sizing. To ensure a perfect fit, we provide exact measurements (chest, length, and sleeve) for every garment. We recommend comparing these measurements to a similar item you already own.
What is your return policy?
Due to the unique, one-of-a-kind nature of vintage clothing, all sales are final. However, if we significantly misrepresented an item's condition or measurements, please contact us within 48 hours of delivery to discuss a resolution.
When will my order ship?
Orders are typically processed and shipped within 1-3 business days. Once your package is on its way, you will receive a tracking number via email to monitor its progress.
Have the clothes been cleaned?
Yes, all items are professionally laundered or steamed before being listed. However, for delicate vintage fabrics, we recommend a light freshening or professional dry cleaning after arrival to suit your personal preference.